At Brightekart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.
You may request a refund under the following conditions:
The item must be unused, unwashed, and in its original condition with tags and packaging intact.
The refund request must be initiated within 7 days of receiving the product.
Proof of purchase (order confirmation email or invoice) is required.
We do not accept returns or offer refunds for:
Innerwear or intimate clothing items.
Items purchased during clearance sales or marked as "Final Sale".
Customized or altered items.
To initiate a refund, please contact our support team:
Email - ryonnebright@gmail.com
Phone - +91 7414892734
Website - https://brightekart.com/
Please include your order number, reason for the return, and any relevant photos if the item is defective or damaged.
Once your return is received and inspected, we will notify you via email.
If approved, the refund will be processed within 7-10 business days to your original method of payment.
Shipping charges (if any) are non-refundable.
For any further queries or support, feel free to reach out to us anytime. We're happy to assist you!
